Nous sommes là pour vous aider !

Nous avons préparé cette FAQ pour vous aider à mieux comprendre le fonctionnement de Cohabs.

FAQs

Foire aux questions

De l'emménagement à la sortie, nous offrons une expérience extra fluide et sans tracas.

1. Y a-t-il une buanderie ?

Oui, chaque maison dispose d’une buanderie avec machines à laver et sèche-linge. L’utilisation est incluse dans votre loyer, sans frais supplémentaires.

2. Combien de personnes vivent dans chaque maison ?

Cela varie de 3 à 24 chambres selon la taille de la maison.

3. Y a-t-il des toilettes privées dans ma chambre ?

Cela dépend du type de chambre. Certaines chambres ont des salles de bain privées, d’autres partagées.

4. Quels services sont inclus dans le loyer ?

• Petit-déjeuner mensuel livré à votre porte
• Fournitures communes : papier toilette, sacs poubelle, savon, café, etc.
• Événements communautaires mensuels
• Nettoyage hebdomadaire des espaces communs
• Maintenance via l’application Cohabs
• Maison entièrement meublée avec Wi-Fi et Netflix
• Application mobile pour gérer votre séjour
• Sac de bienvenue à votre arrivée

5. Que trouve-t-on dans ma chambre ?

Un lit double, un bureau, une chaise, une table de chevet, une lampe, un placard. Les draps, oreillers et couvertures ne sont pas fournis (sauf à Paris, où la couverture est incluse).

6. Comment réserver une chambre ?

Appeler le Community Manager
Soumettre les documents requis
Réserver via la page de pré-réservation ou de réservation
Signer le bail et payer le dépôt + le premier mois de loyer
Payer les frais de dossier

7. Comment signaler un problème pendant mon séjour ?

Utilisez l’application Cohabs pour signaler un incident ou faire une demande.

8. Puis-je résilier mon bail avant la date de fin ?

Oui, via l’application et par e-mail, sous réserve des conditions du bail.

9. Quelle est la taille des chambres ?

Les chambres privées font environ 14 m². Les autres varient de 7 m² à 30 m².

1. Pourquoi les adresses ne sont-elles pas affichées sur le site ?

Pour la sécurité des membres et des voisins. L’adresse exacte est communiquée après la réservation.

2. Y a-t-il un couvre-feu ?

Non, mais des heures de silence sont en place : à partir de 22h en semaine et 22h30 le week-end.

3. Y a-t-il un parking ?

Généralement, il y a un espace pour vélos. Le stationnement pour voitures est rarement disponible, mais des parkings publics sont à proximité.

4. Les animaux sont-ils autorisés ?

Non, pour des raisons d’hygiène et d’allergies.

5. Les enfants sont-ils admis ?

Non, les enfants ne sont pas acceptés dans les maisons Cohabs.

6. Les couples peuvent-ils séjourner chez Cohabs ?

Oui, selon la maison et le type de chambre, mais les options pour couples sont limitées.
Located in cities across the world, Cohabs offers a range of beautiful places that feel just like home. Our houses are composed of private bedrooms and fully furnished shared common spaces. Anyone can apply!

7. Puis-je fumer dans une maison Cohabs ?

Non, toutes les maisons sont non-fumeurs.
As we promote alternative mobility, we rarely have parking for cars but there are many public or private parking garages near our houses.

8. Est-il possible de changer de maison ?

Oui, si une chambre est disponible. Les membres actuels ont la priorité.room including sink, shower, and toilet)
Affinity+ (Couple + extra bed + Private bathroom including sink, shower, and toilet)
Solidarity (Reduced rent price)

9. Quelles sont les mesures de sécurité ?

La plupart des maisons en Belgique sont équipées de systèmes de sécurité Salto Smart-lock et Ring.
Don’t worry, we will send you the address when you receive the link to your virtual tour.

10. Quels sont les types de chambres disponibles ?

• Essential : salle de bain partagée
• Essential+ : lavabo privé & salle de bain partagée
• Classic : salle de bain privée avec lavabo + douche
• Classic+ : salle de bain privée avec lavabo, douche et toilettes
• Affinity : pour couples + salle de bain privée
• Affinity+ : pour couples + lit supplémentaire + salle de bain privée
• Solidarity : loyer réduit

11. Qu’est-ce que l’application Cohabs ?

Elle vous aide à gérer votre séjour : planifier votre emménagement, vérifierSVP to Cohabs events, access smart home technology, submit and track maintenance requests, and access important house information.

1. Qui compose la communauté Cohabs ?

Les membres de Cohabs ont généralement entre 21 et 35 ans et viennent du monde entier, des aurores boréales de la Finlande aux plages ensoleillées d’Australie. Ils sont curieux, ouverts d’esprit et cherchent à se connecter et à apprendre de nouvelles choses.

2. Quels types d’événements sont organisés chez Cohabs ?

Chaque mois, une grande variété d’événements sont organisés pour ou par les membres : cours de yoga, retraite Cohabs, ateliers, afterworks ou simplement un dîner agréable. Chaque mois, nous livrons le petit-déjeuner à chaque maison pour que nos membres puissent passer du temps ensemble. 

3. Qu’est-ce qu’un Ambassadeur Cohabs ?

Un Ambassadeur Cohabs est un membre élu par ses pairs qui souhaite s’impliquer davantage dans la communauté. Il est chargé d’accueillir les nouveaux colocataires et de donner à notre équipe des retours sur leur expérience. Chaque maison a au moins un ambassadeur, et ils font tous partie d’une communauté incroyable. Ils participent à des événements d’ambassadeurs et ont un accès prioritaire à certains événements ainsi qu’un aperçu des projets et initiatives à venir.

4. Que couvre les frais d’adhésion ?

Il s’agit d’un paiement unique qui vous donne accès à une gamme d’avantages communautaires mondiaux, notamment : l’accès à une application mobile communautaire mondiale, des réductions spéciales avec des partenaires, des événements mondiaux, la flexibilité de déménager entre différents hubs, etc.

5. Puis-je inviter un ami à rester avec moi ?

Oui, pour une période d’environ 7 jours par mois et tant que vos colocataires sont d’accord. Faites preuve de discernement : nous aimons être flexibles, mais les invités ne doivent pas déranger vos autres colocataires. Si tout le monde est d’accord, nous le sommes aussi.

1. Cohabs est-il éligible à la CAF/APL ?

Oui, Cohabs est éligible aux aides au logement telles que la CAF ou l’APL en France. 

2. Comment renouveler mon bail ?

Le renouvellement de bail dépend de votre situation et de la disponibilité des chambres. Veuillez contacter votre Community Manager ou utiliser l’application Cohabs pour discuter des options de renouvellement.

3. Quelles sont les méthodes de paiement acceptées ?

Cohabs accepte les paiements par virement bancaire, carte bancaire et parfois par prélèvement automatique, selon la ville.

4. Existe-t-il une période d’essai ?

Il n’y a pas de période d’essai formelle. Cependant, vous pouvez résilier votre bail en respectant les conditions spécifiées dans votre contrat.

5. Puis-je annuler ma réservation avant d’emménager ?

Oui, vous pouvez annuler votre réservation avant d’emménager. Les conditions d’annulation et les éventuels frais associés sont détaillés dans votre contrat de location.

6. Puis-je payer mon loyer en espèces ?

Non, les paiements en espèces ne sont pas acceptés. Veuillez utiliser les méthodes de paiement électroniques disponibles.

7. Puis-je payer mon loyer en plusieurs fois ?

Le loyer est généralement dû en une seule fois chaque mois. Si vous avez besoin d’un arrangement particulier, veuillez en discuter avec votre Community Manager.

8. Que se passe-t-il si je paie mon loyer en retard ?

Des frais de retard peuvent s’appliquer. Il est important de respecter les dates d’échéance pour éviter des complications.

9. Puis-je payer mon loyer en avance ?

Oui, vous pouvez payer votre loyer en avance si vous le souhaitez.

About your stay

Learn more about coliving and why Cohabs is the place to be!

Is there a laundry room?

Yes, every house has a laundry room with washing machines and dryers. The number of laundry appliances depends on the number of housemates. And yes, the use of the laundry room is included in your lease, no extra cost.

How many people are living in each house?

Depending on the size of each Cohabs house, we have anywhere from 3 to 24 rooms. You can find more information on our houses page.

Is there a private toilet in my room?

The Cohabs houses have a range of different room setups depending on the room you are interested in. For more information, take a look at our virtual tour or check with our Community Manager during your call.

What are the services included in my monthly rent?

At Cohabs, we’re all about our community. That’s why we believe it’s so important to offer a bunch of complimentary services! To name a few:

A monthly breakfast delivered to your door to enjoy with your housemates
Common supplies delivered each month such as toilet paper, garbage bags, paper towels, coffee, salt and pepper, hand soap, dishwasher tablets… the list goes on
Monthly community events organized by our team for our members
Once a week, our team cleans all the common areas of your house.
On-call house maintenance as we care about you and about our houses. If you have an incident or something isn’t working well, just report it via the Cohabs mobile app. Our team will fix it asap!
Fully-furnished home with WiFi and Netflix, and all utilities covered (water, gas, electricity, insurance…).
Everything at your fingertips, via our Cohabs mobile app, you’ll be able to open your door, create an event, report an incident, chat with the other Cohabs members, and much more!
A Welcome bag: As a new member of the Cohabs family, you deserve a little welcome gift! You will find it in your bedroom on your move-in day.

What is included in my bedroom?

Our rooms are fully furnished, equipped, and have almost everything you need. We say almost because the only things we don't provide are a blanket, sheets, and a pillow, so don't forget to bring yours. Unless you're moving to Paris where the blanket is provided for you. Prefer to travel light? You will have the option to subscribe to our Bedding Pack before moving in via the Cohabs app; we'll take care of these for you.

How do I reserve a spot?

Your room is secured after you complete these important steps which can be found in the Lobby:

Call the Community Manager
Submit required documents
Secure room via the prebooking or booking page
Sign the lease pay the deposit + first month's rent
Pay the the application fee and you're good to go!

How do I deal with any issues during my stay?

Every member gets access to our dedicated Cohabs app. Within the application, you will be able to report an incident or add a wish for your house.

Can I terminate my lease before the end date?

You can request to terminate your lease via the Cohabs app and send us an email. This is completely subject to our lease terms, but we try to be as flexible as possible.

What are the sizes of the rooms?

The size of the room depends on the room type. Our private rooms are about 14 m²/ 150 sq. The other rooms vary from about 7 m²/80 sq for the smallest and about 30 m²/325 sq for the largest. You can see the exact size of the private rooms in the virtual tour after applying online.

Still have questions?

We're here to help!

About coliving & Cohabs

Find answers to your questions about staying in a Cohabs home.

Is it possible to move from one house to another?

Yes, as long as there is a free room. In addition, you have priority over people not yet in the Cohabs network. You can apply for a new room directly through the Cohabs app.

How sustainable is coliving?

As the world moves towards a carbon-neutral future, sustainability is the core of what we do. Among other things, a large majority of our houses have solar panels, sustainable appliances, and a rainwater harvesting system. Most of our furniture is bought on the second-hand market, giving them a second life. We have a strong focus on energy cost reduction, thanks to dedicated tools in every home.

Can I smoke in a Cohabs house?

No, our houses are smoke-free.

Can couples stay at Cohabs?

Depending on the house and room type, two people can stay in one room at Cohabs. However, there is a limited amount of options for couples.

Are pets allowed?

Even though we love animals, pets are not allowed due to hygienic reasons and for our members who may be allergic.

What is coliving?

Coliving is a form of housing where residents share a living space as well as a set of interests, values, and intentions. Coliving is sustainable and promotes openness and collaboration, social networking, and the sharing economy.

Located in cities across the world, Cohabs offers a range of beautiful places that feel just like home. Our houses are composed of private bedrooms and fully furnished shared common spaces. Anyone can apply!

Is there parking?

Our houses almost always have ample storage space for bicycles.

As we promote alternative mobility, we rarely have parking for cars but there are many public or private parking garages near our houses.

What are the different bedroom types?

Our standard bedrooms have a queen-sized bed (140x200), a desk with chair, a bedside table with lamp, a custom-built closet, and private storage.

We have a diverse range of bedroom types including:

Essential (Shared bathroom)
Essential+ (Private sink & shared bathroom)
Classic (Private bathroom including sink + shower)
Classic+ (Private bathroom including sink, shower, and toilet)
Affinity (Couple + Private bathroom including sink, shower, and toilet)
Affinity+ (Couple + extra bed + Private bathroom including sink, shower, and toilet)
Solidarity (Reduced rent price)

Why are there no addresses on the website?

For the security of our members and neighbors, we prefer not to reveal the exact address of our houses. However, you can check the approximate location on the house page.

Don’t worry, we will send you the address when you receive the link to your virtual tour.

What kind of security does Cohabs have?

Most of the Cohabs houses in Belgium are equipped with Salto Smart-lock security systems. On top of that, we also use a Ring security system to keep the main entrance safe. You will have the ability to unlock/lock your room via the Cohabs app.

For privacy reasons, we do not access or transfer data, unless you give us your explicit permission (for example, if we ever have to track suspicious activity around the house).

What is the Cohabs App?

The Cohabs app is designed to accompany you throughout your stay, and make things as flexible and simple as possible. From day one, the app will help transition into community life and allow you to access all the necessary services and information during your stay.

You can use it to plan your move-in and move-out, check your rent balance, RSVP to Cohabs events, access smart home technology, submit and track maintenance requests, and access important house information.

The app is downloadable from the Apple App Store and the Android Play Store.

What is included in rent?

Beyond living and connecting with an open-minded community, your rent includes:

Basic supplies, monthly breakfast, a fully-furnished bedroom with a private or shared bathroom, spacious and well-decorated common areas, a tech-friendly environment (access to our mobile application, WiFi, Netflix, etc.), all utility costs (electricity, water, heating, insurance, etc.), weekly cleaning of the shared spaces, monthly events, and best of all, new friends!

Still have questions?

We're here to help!

About the community

Find answers to your questions about our application and booking process.

Can I invite a friend to stay with me?

Yes, for a period of about 7 days per month and as long as your housemates agree with it. Use your discretion - we like to be flexible, but guests cannot pose a disturbance to your other housemates. If they are cool with it, we are.

Once in a house, the Ambassador will be your reference person.

What kind of events are organized at Cohabs?

Every month, a great variety of events are organized for or by members - yoga classes, the Cohabs Retreat, workshops, after-work drinks, or simply a pleasant dinner. Every month, we deliver breakfast to every home to make sure our members can spend some time together.

Who makes up the Cohabs community?

Our members are usually between 21 and 35 years old and come from all around the world, from the Northern lights of Finland to the sunny beaches of Australia. They are curious and open-minded, looking for opportunities to connect and learn new things.

Most of them are already professionally active and have extremely diverse career backgrounds (health, consulting, finance, digital …) or are actively pursuing higher education and internships.

Our community values are: be open, keep learning, think green, stay foolish, lend a hand, and be respectful.

What's a Cohabs Ambassador?

A Cohabs Ambassador is a peer-elected member who wants to be more involved in the community and is in charge of welcoming new housemates and giving our team feedback about their experience! Each house has at least one ambassador and they are all part of an amazing community. They participate in ambassador events and have first access to certain events and a first look at upcoming projects + initiatives.

Still have questions?

We're here to help you!

About applying and payment

Find answers to your questions about pricing and what’s included in your stay.

Why do I need to have a call before booking my room?

The community aspect is a huge part of the Cohabs experience, and we prioritize how each and every member will fit into the house they join. With this in mind, the call helps us ensure we find you the best house for your preferences and personality, and that your time at Cohabs will be the best possible.

What type of documents are requested?

During the application process, we will ask you to upload the required documents to conduct the background check. These may include but are not limited to: government ID, bank statements, employment/student status, tax returns, personal guarantors, etc.

After the reception of these documents, we will review them and respond within 24 hours.

Once approved, you will receive an agreement to sign electronically (super easy), and an online invoice to pay upfront.

After signing and payments, you will officially be a Cohabs member!

What is the Lobby and how do I use it?

The Lobby is your personal space to complete your booking and become a Cohabs member. You can use it to book a call with a Community member, upload documents, browse room proposals, sign a digital lease, and update your user profile.

What are the payment methods?

You can either make a wire transfer or use direct debit payment options.

If I apply on the website do I have to pay immediately?

No. After you submit an application and your preferences, you’ll gain access to the lobby where you can chat with our Community team, check room proposals, and complete your booking.

Hoe to be sure my room is booked? At what moment is my room reserved?

Your room is not booked until you have gone through all the steps in the Lobby, signed a digital lease with Cohabs, and submitted your deposit.

How much does a room cost?

Our coliving spaces are all-inclusive, meaning that the price you see is the price you pay. The pricing per room depends on the city you want to live in and your personal preferences

How much is the deposit?

On top of the monthly rent, we ask for a 1 or 2-month deposit which we return to you once you move out.

How do I upload documents?

In the Lobby, you can upload the necessary documents to save time and secure your room faster. This step is mandatory for signing your lease.

Still have questions?

We're here to help you!